Payments may decline if your:
- Credit card on file is expired
- Billing address on file is not the address associated with your credit card
Be sure your address is up-to-date, by following the instructions below:
- Log into your membershps.localfirst.com account.
- Click on “My Account.” You’ll be brought to your Account Dashboard.
- Select “Addresses” from the available menu options. A page displaying your current billing and mailing addresses will populate.
- Click the edit symbol by the billing address.
- Input your current billing address.
- Check the “Update the Billing Address used for all of my active subscriptions” checkbox.
- Save your edits!
See the images below to help you through the process:
If you have updated your address and credit card information and issues still persist, please contact firstname.lastname@example.org.